Class Enrollment

Class Registration
Emergency Telecommunicator Course
Date/Time: Call to schedule
Location: Call to schedule
Class Price: $395.00

International Academies of Emergency Dispatch |  Emergency Telecommunicator Certification (ETC)

The Emergency Telecommunicator Certification Course is a basic training course certified by International Academies of Emergency Dispatch (IAED). The ETC course includes the latest course manual and IAED's Code of Ethics. The course combines the knowledge and skill building information needed for a basic telecommunicator, with the most up-to-date information on the technology and issues surrounding today's public safety communications center.

The ETC course may be used for new-hire training and existing employee in-service training. All students successfully passing the final exam receive the IAED ETC certification demonstrating completion of a training course that meets and exceeds industry accepted national basic training standards. Instructional media and exercises used throughout the course reinforce the knowledge attained in lecture and demonstration.

Course Information:

  • Classroom Course
  • Length 40 hours (Minimum)
  • International Academies of Emergency Dispatch; 2 year certification
  • Written Examination (Passing: 80%)
  • Includes Student Textbook & Materials

Prerequisites:

  • 18 Years or Older
  • Ability to read and write at a high school graduate or GED Level

Additional Course Information Available: Website


 

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The American Heart Association strongly promotes knowledge and proficiency in all AHA courses and has developed instructional materials for this purpose. Use of these materials in an educational course does not represent course sponsorship by the AHA. Any fees charged for such a course, except for a portion of fees neededfor AHA course materials, do not represent income to the AHA.